Customer Feedback & Support for BookingBug

We’re here to help! Our helpdesk includes a number of articles to get you started and our feedback forum is a great place to post your ideas and vote up others. We love your feedback and look forward to hearing from you. If you need personal assistance or have any questions, don’t hesitate to contact us.

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Knowledge Base

  1. Introduction to BookingBug →

    1. Calendar
    2. Customers
    3. Configure
    4. Email and SMS
    5. Publish

  2. Your Admin Calendar →

    1. A guide to your calendar for event, class or courses
    2. A guide to your calendar for hour/day/week businesses
    3. How do I block a day/time to make them unavailable?
    4. How do I cancel a customer's appointment?
    5. How do I make a booking on behalf of a customer?

  3. Your Booking Widgets →

    1. Do I need a website to use BookingBug?
    2. How do I add / embed BookingBug in my website?
    3. How can I add specific widgets to my web site?
    4. Do I get my own public BookingBug website?
    5. How do I add a Book Now button to my website?

  4. Promotions →

    1. Coupons
    2. Daily Deals
    3. Bulk Purchases (Prepaid Bookings)
    4. Discounts for multiple number of bookings
    5. Packages

  5. Email, SMS & Social Notifications →

    1. How do I edit the email address where notifications are sent from?
    2. Can customers share their bookings on social networks?
    3. Customise the content of all SMS and emails
    4. Extended Custom Email Tags
    5. How do I add my logo to email confirmations?

  6. Announcements →

    1. Calendar dashboard update

  7. Classes, Courses & Events →

    1. How do I create a course?
    2. How do I create a regular or recurring event?
    3. How do I create an event?
    4. How do I enable booking onto a course after they start?
    5. How do I move attendees between courses or events?

  8. Other Features & Settings →

    1. Can clients book multiple items with a shopping cart?
    2. Can I also have a schedule for my services?
    3. Can I choose whether I price by Service, Resource of Person?
    4. Can I group my prices together?
    5. Can I set all my resources to have the same schedule?

  9. Online Payments →

    1. Can I take online payments with BookingBug?
    2. Does BookingBug charge extra for online payments?
    3. What payment types can I take - deposits, full amounts?
    4. How do I set up deposits?
    5. Is BookingBug PCI compliant?

  10. Mobile Payments →

    1. How do I take payments with iZettle?

  11. Insights & Reporting →

    1. Insights & Business Analysis
    2. How do I export customer data?
    3. How do I export booking data?
    4. Scheduled email reports

  12. Account, Billing & Admins →

    1. How can I get a monthly receipt for my subscription?
    2. Can I give users different levels of admin access?
    3. How can I change the main setup of my account?
    4. How do I cancel my account?
    5. How do I change my password?

  13. Integrations →

    1. How can I export my customers to MailChimp?
    2. How do I integrate with Kashflow?
    3. How do I integrate with Xero?
    4. Setting up Google AdWords Conversion Tracking
    5. Setting up Google Analytics

  14. Facebook →

    1. How do I get BookingBug on my Facebook Page?
    2. How do I change the "Bookings" image and name?

  15. Affiliates and partners →

    1. Creating Ads for BookingBug
    2. Viewing & managing your affiliated companies

  16. Feedback →

    1. Where do I report a feature request or suggestion?

  17. Glossary →

    1. The difference between customer & booking questions
    2. The difference between Coupon & Deal codes
    3. The difference between Public & Private ical feeds
    4. What are 'Multiple Identical Resources'?
    5. What are 'Split Resources'?

  18. All articles →

    1. Can I take online payments with BookingBug?
    2. How do I edit the email address where notifications are sent from?
    3. Where do I report a feature request or suggestion?
    4. The difference between customer & booking questions
    5. Do I need a website to use BookingBug?
    175 articles →

Feedback and Knowledge Base

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