Extended Custom Email Tags

There are lots of email tags you can use to build your own emails:

Company Details 

Tag Description
%company% Your company name
%company_website% Your company website URL
%company_facebook% Your company Facebook page URL
%company_twitter% Your company Twitter name
%company_description% Your company description
%email% Company email address for clients to reply to
%phone% Company phone number for clients to call on
%public_site% BookingBug public booking page for the company


Booking/Purchase Details

Tag Description
%booking_html% A HTML table of the details of a booking
%booking% A non-HTML list of of the details of a booking
%purchase_html% A HTML table of the details of a purchase
%purchase% A non-HTML list of the details of a purchase
%old_time% The previous time of a booking that has been moved
%cancel_link% HTML link for customer to cancel the booking
%cancel_url% URL for customer to cancel the booking
%booking_link% HTML link for customer to view/amend the booking
%booking_url% URL for customer to view/amend the booking
%webcal_url% Webcal link for customer to import booking into their personal calendar
%ical_url% HTTP link for customer to import booking into their personal calendar
%notes% Any "public" notes attached to a booking
%date[%A %e %B %Y]% Date of booking (In the format Tuesday 2 February 2016)
%time[%H:%M]% Time of booking (In the format 15:30)
%item[1]_ref% Booking Reference


Price/Transaction Details

Tag Description
%total_price% The total price of the transaction
%total_paid% The amount paid for the transaction
%total_deposit% The total deposit amount for the transaction
%price_without_vat% The total price of the transaction without tax (same as %total_price%)
%price_with_vat% The total price of the transaction including tax
%vat_breakdown% The tax breakdown for the transaction
%transaction_ids% List of transaction IDs for payments made against the booking/purchase


Booking Questions Details

Tag Description
%questions_list_html% A HTML table of the questions and answers the customer completed
%questions_list% A non-HTML list of the questions and answers the customer completed
%questions_list_answer% A non-HTML list of the questions and answers the customer completed (same as above)
%important_questions_list_html% A HTML table of the "important" questions and answers the customer completed
%important_questions_list% A non-HTML list of the "important" questions and answers the customer completed
%q[question name exactly as typed]% A string of the answer


Coupons/Vouchers Details

Tag Description
%coupons_html% A HTML list of the coupons used
%coupons% A non-HTML list of the coupons used
%voucher_list_html% A HTML list of voucher / gift certificate codes redeemed in the purchase
%voucher_list% A non-HTML list of voucher / gift certificate  codes redeemed in the purchase


Customer/Member Details

Tag Description
%member_html% A HTML table of the booker's details
%member_name% The booker's full name
%member_email% The booker's email
%member_first_name% The booker's first name
%member_last_name% The booker's surname
%member_phone% The booker's phone
%member_address% The booker's address
%member_address1% First line of the booker's address
%member_address1% Second line of the booker's address
%member_address3% Third line of the booker's address
%member_address4% Fourth line of the booker's address
%member_address12% First and second line of the booker's address, on one line
%member_address34% Third and fourth line of the booker's address, on one line
%member_address_multiline% The booker's address in multi-line format
%member_address_map% Google Maps URL for the booker's address
%member_postcode% Postcode of the booker's address
%member_country% Country of the booker's address
%member_level% The booker's membership type

 

Address Details

Tag Description
%address_name% The name of the booking address
%address1% First line of the booking address
%address2% Second line of the booking address
%address3% Third line of the booking address
%address4% Fourth line of the booking address
%address12% First and second line of the booking address, on one line
%address34% Third and fourth line of the booking address, on one line
%address_multiline% The booking address in multi-line format
%address_map% Google Maps URL for the booking address (pro-tip: use as <a href='%address_map%'>Show a map</a> for best results)
%address%   The booking address in a single line
%postcode% Postcode of the booking address
%country% Country of the booking address
%pretty_phone% Formatted phone number associated with the booking address
%phone% Unformatted phone number associated with the booking address

 

Service Details

Tag Description
%service% Service name
%service_name% Service name (same as above)
%service_description% Description of the service
%category% Service category name
%category_name% Service category name (same as above)
%category_description% Description of the service category

 

Session/Event Details

Tag Description
%session_name% Name of the event/class/course
%session_description% (Short) description of the event/class/course
%session_long_description% Long description of the event/class/course
%service% Event group name
%service_name% Event group name (same as above)
%service_description% Description of the event group
%category% Event category name
%category_name% Event category name (same as above)
%category_description% Description of the event category

 

Person/Staff Details

Tag Description
%person% Name of the person/staff the booking is made with
%person_name% Name of the person/staff the booking is made with (same as above)
%person_description% Description of the person/staff the booking is made with
%person_email% Email address of the person/staff the booking is made with
%person_phone% Phone number of the person/staff the booking is made with

 

Resource Details

Tag Description
%resource% Name of the resource the booking is made for
%resource_name% Name of the resource the booking is made for (same as above)
%resource_description% Description of the resource the booking is made for

  

Custom Text

Tag Description
%custom_text% The custom booking text set under Configure > Booking Settings > Booking Text
%resource_custom_text% The custom text for the resource booked
%service_custom_text% The custom  text for the service booked
%person_custom_text% The custom text for the person/staff booked
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