Extended Custom Email Tags

There are many options available to you to customise your emails from BookingBug. Below is a list of tags that can be used.

Company Details

Tag	Description
%company%	Your company name
%company_website%	Your company website URL
%company_facebook%	Your company Facebook page URL
%company_twitter%	Your company Twitter name
%company_description%	Your company description
%email%	Company email address for clients to reply to
%phone%	Company phone number for clients to call on
%public_site%	BookingBug public booking page for the company

Booking/Purchase Details

Tag	Description
%booking_html%	A HTML table of the details of a booking
%booking%	A non-HTML list of of the details of a booking
%purchase_html%	A HTML table of the details of a purchase
%purchase%	A non-HTML list of the details of a purchase
%old_time%	The previous time of a booking that has been moved
%cancel_link%	HTML link for customer to cancel the booking
%cancel_url%	URL for customer to cancel the booking
%booking_link%	HTML link for customer to view/amend the booking
%booking_url%	URL for customer to view/amend the booking
%webcal_url%	Webcal link for customer to import booking into their personal calendar
%ical_url%	HTTP link for customer to import booking into their personal calendar
%notes%	Any "public" notes attached to a booking
%date[%A %e %B %Y]%	Date of booking (In the format Tuesday 2 February 2016)
%time[%H:%M]%	Start time of booking (In the format 24 Hours)
%time[%I:%M%p]%	Start time of booking (In the format AM or PM)
%ref%	Will reveal the booking id
%end_time[%I:%M%p]%	End time of the booking in AM/PM time format
%end_time[%H:%M]%	End time of the booking in 24 hour format
%item[1]_ref%	Will return the specific id of the item that is being booked / cancelled (if item is = 1 then first item will be returned from the purchase total. If item number is =2 then second item will be returned from the purchase total)

Price/Transaction Details

Tag	Description
%total_price%	The total price of the transaction
%total_paid%	The amount paid for the transaction
%total_deposit%	The total deposit amount for the transaction
%price_without_vat%	The total price of the transaction without tax (same as %total_price%)
%price_with_vat%	The total price of the transaction including tax
%vat_breakdown%	The tax breakdown for the transaction
%transaction_ids%	List of transaction IDs for payments made against the booking/purchase

Booking Questions Details

Tag	Description
%questions_list_html%	A HTML table of the questions and answers the customer completed
%questions_list%	A non-HTML list of the questions and answers the customer completed
%questions_list_answer%	A non-HTML list of the questions and answers the customer completed (same as above)
%important_questions_list_html%	A HTML table of the "important" questions and answers the customer completed
%important_questions_list%	A non-HTML list of the "important" questions and answers the customer completed
%q[question name exactly as typed]%	A string of the answer
%company_extra_[question name exactly as typed]%	Answer to a company business question

Coupons/Vouchers Details

Tag	Description
%coupons_html%	A HTML list of the coupons used
%coupons%	A non-HTML list of the coupons used
%voucher_list_html%	A HTML list of voucher / gift certificate codes redeemed in the purchase
%voucher_list%	A non-HTML list of voucher / gift certificate codes redeemed in the purchase

Customer/Member Details

Tag	Description
%member_html%	A HTML table of the booker's details
%member_name%	The booker's full name
%member_email%	The booker's email
%member_first_name%	The booker's first name
%member_last_name%	The booker's surname
%member_phone%	The booker's phone
%member_address%	The booker's address
%member_address1%	First line of the booker's address
%member_address1%	Second line of the booker's address
%member_address3%	Third line of the booker's address
%member_address4%	Fourth line of the booker's address
%member_address12%	First and second line of the booker's address, on one line
%member_address34%	Third and fourth line of the booker's address, on one line
%member_address_multiline%	The booker's address in multi-line format
%member_address_map%	Google Maps URL for the booker's address
%member_postcode%	Postcode of the booker's address
%member_country%	Country of the booker's address
%member_level%	The booker's membership type

Address Details

Tag	Description
%address_name%	The name of the booking address
%address1%	First line of the booking address
%address2%	Second line of the booking address
%address3%	Third line of the booking address
%address4%	Fourth line of the booking address
%address12%	First and second line of the booking address, on one line
%address34%	Third and fourth line of the booking address, on one line
%address_multiline%	The booking address in multi-line format
%address_map%	Google Maps URL for the booking address (pro-tip: use as <a href='%address_map%'>Show a map</a> for best results)
%address%	The booking address in a single line
%postcode%	Postcode of the booking address
%country%	Country of the booking address
%pretty_phone%	Formatted phone number associated with the booking address
%phone%	Unformatted phone number associated with the booking address

Service Details

Tag	Description
%service%	Service name
%service_name%	Service name (same as above)
%service_description%	Description of the service
%category%	Service category name
%category_name%	Service category name (same as above)
%category_description%	Description of the service category

Session/Event Details

Tag	Description
%session_name%	Name of the event/class/course
%session_description%	(Short) description of the event/class/course
%session_long_description%	Long description of the event/class/course
%service%	Event group name
%service_name%	Event group name (same as above)
%service_description%	Description of the event group
%category%	Event category name
%category_name%	Event category name (same as above)
%category_description%	Description of the event category

Person/Staff Details

Tag	Description
%person%	Name of the person/staff the booking is made with
%person_name%	Name of the person/staff the booking is made with (same as above)
%person_description%	Description of the person/staff the booking is made with
%person_email%	Email address of the person/staff the booking is made with
%person_phone%	Phone number of the person/staff the booking is made with

Resource Details

Tag	Description
%resource%	Name of the resource the booking is made for
%resource_name%	Name of the resource the booking is made for (same as above)
%resource_description%	Description of the resource the booking is made for

Custom Text

Tag	Description
%custom_text%	The custom booking text set under Configure > Booking Settings > Booking Text
%resource_custom_text%	The custom text for the resource booked
%service_custom_text%	The custom text for the service booked
%person_custom_text%	The custom text for the person/staff booked