How do I cancel my account?

We are very sorry to hear that you are thinking of leaving. If there's anything we can help with, please email our Customer Support team. Also, please see our guide on exporting your booking data and customer data before cancelling your account.

If you wish to cancel your account:

  1. Sign in to JRNI.
  2. Click the cog in the upper right-hand corner.
  3. Click Subscription in the left-hand column.
  4. Click Delete Account.

 You will not be able to access your account. If you wish to reactivate your account, please don't hesitate to get in touch with with the Customer Support team.

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