From the Dashboard, select the desired display type (Staff, Resources, Events) from the mini-Calendar. Click the Arrow icons to navigate to the desired appointment date.
Click the desired Booking to select.
Mouse-over the Actions icon next to the Appointment details field to reveal the menu.
Click Change Status.
Click Change to a Reservation or Change to an Enquiry to change the appointment status. Click Send another email to resend a confirmation email to the Customer.