The Terminology feature in JRNI allows you to change the way certain terms in JRNI are displayed. You can customise these terms to make JRNI's menus appear better suited for your Business. If you were teaching in a classroom, you could rename your Resources "Class Rooms" to be more clear.

From the Dashboard, click the Cog/Settings icon.

Click Dept Settings.

Click Terminology.

The Common Terminology field lets you rename some of JRNI's most popular terms. Enter the desired new terminology text into the fields, then click Save to confirm.

JRNI can also customise much of the text and icon content that is displayed throughout the Customer journey in the JRNI widget. Enter text into the Other Terminology fields to change how these phrases are displayed in the widget.

Scroll to, then click Save to confirm.

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